My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.
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Abagail Mickelson
Agency Branch Manager
Crystal Chance
Customer Service RepresentativeI have worked for American Family since February 2024. I was raised and currently reside in Stone Lake, WI. I am obsessed with Wisconsin sports; Bucks, Badgers, Brewers, Packers. In my free time I especially love to watch Brewer and Packer games, and I love being there in person. My favorite place to be is Lambeau Field. Go Pack Go!! I am here to help you with your insurance needs!
Donna Mickelson
Customer Service Representative
Lori Gensmer
Sales Specialist - All LinesI have worked with American Family since 2013 and currently reside in Hayward, Wisconsin with my husband Pat. In my free time I enjoys fishing (even ice fishing), riding motorcycles and spending time with family, especially my two grandchildren, Sage & Austin. I am here to help you with all your insurance needs and questions. Oh, and did I mention I am a Viking fan (living in Wisconsin)!!